Shipping & Return Policy

Shipping

We ship within Canada and to the USA.

Orders are generally dispatched within 3 days after receipt of payment and are shipped via Canada Post Expedited Parcel. Most orders arrive within 7 business days for in-stock items; please allow up to 2 additional days for rural postal codes. For temporary out-of-stock items please allow 14 business days for delivery. USA customers, please allow up to a week extra for delivery.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.

Return Policy

Thank you for shopping with Pearls for Girls. Your satisfaction is our ultimate goal and if you don’t absolutely LOVE your selection we will gladly issue a refund for the value of the merchandise or exchange your item within 30 days of receipt.

We take great pride in our reputation for great quality and excellent value. If for any reason there should be a quality issue with your piece of jewellery we will exchange or refund the piece within 6 months of purchase.

Please Note: ‘Pearls for Girls’ jewellery is made of natural materials. Unlike factory-produced synthetic materials, the characteristics of natural materials will always have variations in colour, shapes, sizes, etc. and this is to be expected.

Original shipping and handling fees are not refundable

Please send the article(s) and a copy of your original receipt to the following address and keep your shipping receipt for any potential queries.

Pearls for Girls – RETURNS
1075 Forestvale Drive
Burlington, Ontario
L7P 4W4
CANADA

For the purpose of continually improving our service and offerings, we would really appreciate if you could provide us with the reason why you are returning the goods. Simply write it on a piece of paper and include it with your returned article.

Please note that postal returns can take several days and that we require a certain amount of time to process returns. When your return has been processed your credit card will be credited.